Corporate law departments report they are re-negotiating outside counsel fees, shifting work to lower-priced law firms, increasing in-house capacity and using new technology — all to develop a more cost-effective legal services model — according to a new survey.
“Chief Legal Officers are not waiting for law firms to change their business models,” said Altman Weil Principal Daniel J. DiLucchio. “They are taking change into their own hands in 2012 to create a new internal value proposition.”
More than 200 general counsel participated in the Altman Weil 2012 Chief Legal Officer Survey.
The CLOs were asked what they have done in the last 12 months to control costs — their highest management priority as reported in the 2011 survey.
The number one answer, from 71 percent of respondents, was to negotiate price reductions from outside counsel.
In addition, 47 percent of law departments shifted work from law firms to in-house lawyer staff; 41 percent shifted law firm work to lower priced firms; and, 36 percent reduced the total amount of work sent to outside counsel.
Ten percent of CLOs reported instituting a law firm convergence program.
In addition to outside counsel cost management, law departments addressed internal cost issues in 2012.
Sixty-three percent of departments improved the efficiency of their own procedures to cut costs; 36 percent shifted in-house work from lawyers to paralegals or other paraprofessionals; 35 percent used contract lawyers; and 25 percent of law departments outsourced some work to non-law-firm vendors to save money.
The methods of cost control that proved most effective were negotiating price reductions and shifting work in-house, according to the survey.
When asked what actions they had taken to improve internal efficiency in the last twelve months, CLOs identified greater use of technology tools as the most often used method, as well as the most effective.
Other efficiency enhancers were greater use of paralegals and other paraprofessionals, project staffing with contract or temporary lawyers, outsourcing to non-law-firm vendors and project
management training.
Survey results on law department staffing and spending reinforce findings on the shifting balance of work between law firms and in-house lawyers.
In 2012, 46 percent of law departments increased their internal budgets, compared to 28 percent reporting a decrease. Additionally 38 percent of law departments report that they plan to increase their in-house lawyer workforce in the next 12 months, compared to only seven percent of departments that plan to decrease the number of in-house lawyers.
At the same time, 39 percent of law departments decreased their outside counsel budget in 2012, compared to 34 percent that increased it.
This is the first time in three years that the survey has found more departments decreasing than increasing their law firm spend.
In the next 12 months, 29 percent of law departments expect to decrease their use of outside counsel, compared to 14 percent that plan to increase outside counsel use.
“These aren’t enormous changes, and many departments still plan to maintain the status quo,” commented DiLucchio. “But there is clear, incremental movement in how CLOs are managing their law departments.”
Asked how much pressure corporations are putting on law firms to change the value proposition in 2012, CLOs rated the pressure at a median 6 on a scale of 0 (no pressure) to 10 (intense pressure), up from 5 the previous year.
CLOs continue to express deep skepticism about law firms’ willingness to change their service delivery model, rating firms’ seriousness about change at a median 3 on a 0 to 10 scale for the fourth year running.
Chief Legal Officers have clear preferences when it comes to choosing law firms.
The Chief Legal Officer Survey has been conducted and published annually by Altman Weil, Inc. since 2000.
––––––––––––––––––––
Subscribe to the Legal News!
http://legalnews.com/Home/Subscription
Full access to public notices, articles, columns, archives, statistics, calendar and more
Day Pass Only $4.95!
One-County $80/year
Three-County & Full Pass also available