Diner owner defends yelling at kid to stop crying

PORTLAND, Maine (AP) — The owner of a Maine diner says she’s not sorry for yelling at a 2-year-old child for crying in her restaurant because it got the girl to be quiet.

Darla Neugebauer, owner of Marcy’s Diner in Portland, is defending her actions after a backlash on social media among people who say they’ll never eat at the restaurant again.

Neugebauer wrote on Facebook that the girl had been crying for more than 40 minutes by the time she slammed her hands on the counter and told the girl to be quiet.

She told WCSH-TV that the parents ordered three full-sized pancakes for the child but ignored her, and she claimed they didn’t feed her after the food arrived.

“Life’s full of choices and you’ve got to live with all of them,” Neugebauer said. “I chose to yell at a kid, it made her shut-up, which made me happy, it made my staff happy, it made the 75 other people dining here happy, and they left, they may never come back, other people may not come in. Their loss really.”

Tara Carson, the mother of the child, wrote on Facebook that anyone with young children should understand that crying is normal after waiting such a long time for food.

“I felt helpless as a mom that, you know, I couldn’t do anything to help her, because I can’t explain why there’s crazy people in this world that behave like that,” Carson said.

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