Michigan Attorney General Dana Nessel has issued a consumer alert regarding fraudulent emails and phone calls seeking personal information or suspicious donation requests.
The alert follows a ransomware attack on Blackbaud, a major provider of software services used by nonprofits in fundraising that resulted in the acquisition of donor information by a cybercriminal.
Blackbaud customers include colleges, hospitals, churches, and various other types of nonprofits throughout the U.S., including in Michigan.
Some Michigan entities include Michigan State University, Lansing Community College, the Catholic Diocese of Gaylord, John Ball Zoo, and others.
Blackbaud notified affected customers using its services of the security breach, leaving it to those nonprofits to provide any notice to impacted individuals.
The breach was reported by Blackbaud in mid-July.
The Blackbaud security breach and its impacts on nonprofits and consumers vary. Social Security numbers, credit card and bank account information were not accessed, according to Blackbaud.
Accessed information generally included names, titles, telephone numbers, email addresses, mailing addresses, dates of birth and, more importantly, donor information such as donation dates, donation amounts, giving capacity, philanthropic interests and other donor profile information. Blackbaud claims that it has “no reason to believe that any data went beyond the cybercriminal, was or will be misused; or will be disseminated or otherwise made available publicly” but, to date, has not announced any concrete substantiation of this claim.
“Donor information can be a roadmap identifying people willing and able to contribute to worthy causes and institutions. In the wrong hands, it can target individuals for exploitation and scammers,” said Nessel.
Nessel urges every Michigan resident who gets a text, email, or call that is supposedly from an organization or business asking for login credentials, credit card, bank account or any other personal information to hang up and not respond.
Consumers are encouraged to file consumer complaints with the Michigan Department of Attorney General online (www.michigan.gov/ag) or by calling 1-877-765-8388.
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