The American Bar Association honored the State Bar of Michigan with the Cindy A. Raisch Award — recognizing the enhancement of public service-oriented lawyer referral and information programs that provide access to justice for moderate-income consumers — during the 2022 National Lawyer Referral Workshop on Oct. 21.
The SBM created two hotlines in early April 2020 after COVID-19 sparked a statewide shutdown in March. The COVID-19 Rapid Response Helpline helped people navigate the confusing implications of the pandemic and shutdown, including questions regarding unemployment, rental housing, and other pressing legal needs. During the height of the pandemic, the helpline received 300 to 400 calls a day and answered thousands of calls. It also referred more than 530 Michigan residents to 120 participating attorneys. The SBM team coordinating the helpline ensured each call was responded to and assigned to an attorney within four hours.
The Pro Bono Frontline Responders Helpline was created to provide legal service to essential workers. More than 180 people — many of whom sought help preparing wills — were helped through the pro bono service of more than 130 attorneys.
“When many programs were halting operations, the Committee was impressed with SBM’s ability to pivot during the COVID pandemic and provide much-needed services in the areas of rapid response and services to first responders,” the ABA Standing Committee on Lawyer Referral and Information Service said. “We thank SBM for their exemplary performance and your dedicated service to the public.”
“We are honored to receive this award,” said SBM?President James Heath. “These programs speak to the deep dedication of staff and the State Bar’s commitment to creating innovative solutions to serve the needs of Michigan attorney and the public — even in the midst of a crisis. Just as importantly, these programs highlight the generosity of Michigan attorneys and their willingness to serve Michigan residents.”
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