East Lansing 54B District Court launches Virtual Counter to increase public access

The East Lansing 54B District Court has implemented a Virtual Counter that operates as a live chat session and is offered in addition to the court’s phone, email and in-person services. It also provides video and phone options via Zoom, a mainstay for the court’s remote operations.

The court implemented the Virtual Counter to increase its accessibility, while keeping public safety and needs in mind. The Virtual Counter is available to typical users of court services, including attorneys, parties, self-represented litigants, the general public and more.

 The Virtual Counter is available 9 a.m.-noon and 1-4 p.m. weekendays, and is managed by court staff, who determine the appropriate staff member to address the user’s inquiry.

Information on accessing the Virtual Counter can be found at www.54BDistrictCourt.com.


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