40-hour General Civil Mediation training at The Dispute Resolution Center starts Nov. 2

Want to learn more about and strengthen your conflict resolution skills? The Dispute Resolution Center's 40 Hour General Civil Mediation training begins Nov. 2.

The training will be held on Zoom and facilitated and led by attorneys Antionette (Toni) Raheem and Earlene Baggett Hayes.

Mediators will learn skills that can be used in personal relationships and professional situations. Participants will learn:

• Different kinds of conflict

• Getting past: “you’re wrong…I’m right”

• Effective listening and recognizing non-verbal communication

• Balancing power

• Using neutral language to express different points of view

• Cultural and gender issues in mediation

• Dealing with strong emotions

• Finding “win-win” solutions

• Writing agreements that work

• How to become a volunteer mediator

The cost is: $995.

Space is limited. Register is required at: thedisputeresolutioncenter.org/events/mediator-trainings/

Any questions, email jacksong@washtenaw.org

The Dispute Resolution Center is a 501(3)(c) non-profit organization that offers affordable, constructive, restorative, and healing approaches to conflict resolution for all people in Washtenaw and Livingston Counties. The Center teaches and empowers residents, including families and youth, to communicate, address conflict, and work together to restore peace.


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