Online dispute resolution tool now available in all 83 Michigan counties

The Michigan Supreme Court Office of Dispute Resolution on July 1 announced the availability of its MI-Resolve online dispute resolution tool in all 83 Michigan counties making Michigan the first state to have an online dispute resolution system for every citizen.

“By expanding online dispute resolution access statewide, we have taken a huge step toward closing thejustice gap. This kind of access—particularly during a time of crisis—sends a message that the virtualdoors of justice are open to all Michigan residents,” said Chief Justice Bridget M. McCormack.

The final counties to go live, were: Genesee, Arenac, Bay, Clare, Gladwin, Midland, Ogemaw, Roscommon, Saginaw, Jackson, Calhoun, Hillsdale, Lenawee, Monroe, Ingham, Clinton, Eaton, Gratiot, Isabella, and Shiawassee.

MI-Resolve provides an efficient and accessible way of resolving disputes that are typically filed as small claims, general civil, or landlord-tenant cases in the district court.

Parties can go online to negotiate directly with the other party, or have a Community Dispute Resolution Center mediator help them resolve their dispute. If the dispute is resolved, the system produces the necessary court forms for filing in the individual courts. Also, the service is free, involving no cost to the parties or court.

The service is a game-changer for people who can benefit from mediation without leaving home, particularly during the current pandemic crisis.
Types of cases that have been managed through MI-Resolve include:

Repayment of vehicle and personal loans; non-delivery or quality of goods and services; car accident (attempts to collect the deductible); landlord/tenant (return of security deposit and disputes over the amount of security deposit withheld, completion of repairs on rental homes); return of private property between parties ending a domestic relationship; completion of repairs or home improvements (contractor/home repairs); neighbor use of property that doesn’t belong to them; building fence on neighbor lot.


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