Unemployment offices will close Monday in honor of MLK Day

Michigan’s Unemployment Insurance Agency (UIA) offices will be closed Monday, January 16, in observance of the Martin Luther King Jr. holiday.

Unemployed workers can still certify for benefits on those days using the Michigan Web Account Manager (MiWAM). Certification by phone will not be available when state offices are closed. There may be a slight delay before benefits are deposited into bank accounts or loaded onto debit cards due to the holidays.

To claim benefits, unemployed workers must report once every two weeks that they are jobless and meet the eligibility requirements for benefits. Certification can be completed online through MiWAM or by phone through the Michigan Automated Response Voice Interactive Network (MARVIN). MARVIN can be reached toll-free at 1-866-638-3993.

Bi-weekly certification is just one of many services available to users through their MiWAM account. With an online account, claimants can access account information, review payment history, update contact information and more. MiWAM is available 24 hours a day, seven days a week. Claimants may login or sign up for an online account at Michigan.gov/UIA.

Users will notice a revamped Michigan.gov/UIA to be more user-friendly and responsive for those accessing services using cell phones or tablets. The changes are part of Director Julia Dale’s priorities to improve customer service and fight fraud.