Every day, Congress and state legislatures devote a large share of their limited resources to constituent casework — the work of helping individuals resolve their issues with government. But casework can be more than helping one family or generating publicity for one legislator — it can expose big problems that deserve legislative oversight and investigation.
The Levin Center for Oversight and Democracy at Wayne State University Law School created an online discussion on the important role casework plays in identifying dysfunctional government programs and how legislators can use casework data to help government keep its promises to the American people.
“Casework Informs Oversight: Making the Most of Constituent Work” opens with welcome remarks by Representative Gus Bilirakis (R-FL), U.S. House of Representatives. Bilirakis is the winner of the 2024 Congressional Management Foundation’s Democracy Awards for Constituent Service and for Constituent Accountability and Accessibility.
Panelists featured in the online discussion include:
• Jennifer Daulby, CEO, Congressional Management Foundation
• Ananda Bhatia, product manager, House Digital Services, CAO
• Anne Meeker, deputy director, POPVOX Foundation
• Megan Rickman Blackwood, PhD candidate, UNC Chapel Hill
• Moderator Ian McKnight, state training & development manager, Levin Center for Oversight and Democracy
“Casework Informs Oversight: Making the Most of Constituent Work” is available for viewing by visiting https://levin-center.org and clicking on the YouTube icon.
The Levin Center for Oversight and Democracy at Wayne State University Law School created an online discussion on the important role casework plays in identifying dysfunctional government programs and how legislators can use casework data to help government keep its promises to the American people.
“Casework Informs Oversight: Making the Most of Constituent Work” opens with welcome remarks by Representative Gus Bilirakis (R-FL), U.S. House of Representatives. Bilirakis is the winner of the 2024 Congressional Management Foundation’s Democracy Awards for Constituent Service and for Constituent Accountability and Accessibility.
Panelists featured in the online discussion include:
• Jennifer Daulby, CEO, Congressional Management Foundation
• Ananda Bhatia, product manager, House Digital Services, CAO
• Anne Meeker, deputy director, POPVOX Foundation
• Megan Rickman Blackwood, PhD candidate, UNC Chapel Hill
• Moderator Ian McKnight, state training & development manager, Levin Center for Oversight and Democracy
“Casework Informs Oversight: Making the Most of Constituent Work” is available for viewing by visiting https://levin-center.org and clicking on the YouTube icon.
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