Improving user experience with govt. programs while fighting fraud examined

The Levin Center for Oversight and Democracy will present the webinar “User-Friendly Oversight: Improving User Experience with Government Programs While Fighting Fraud” on Monday, May 13, from noon to 1:15 p.m. via Zoom.  

The Levin Center and Jennifer Pahlka, the award-winning author of Recoding America, will present a conversation about government program design and the tension between user accessibility and program security. Special guests are Michele Evermore, former deputy director of the Department of Labor Office of Unemployment Insurance Modernization, the Pandemic Response Accountability Committee, and Alaska State Senator James Kaufman to discuss the challenges of facilitating access to government benefits versus preventing fraud.

To register for the free webinar, visit https://levin-center.org.  Anyone with questions may email the Levin Center at Wayne Law at levincenter@wayne.edu.

The Levin Center for Oversight and Democracy was established to carry on the legislative oversight legacy and public vision of U.S. Senator Carl Levin, who represented Michigan in the U.S. Senate for 36 years, longer than any other Michigan senator. The Levin Center is headquartered at Wayne State University Law School in Detroit with an office in Washington, D.C.