AG Nessel issues consumer alert on DTE imposter scams
Michigan Attorney General Dana Nessel issued an urgent consumer alert to Michigan residents in response to recent imposter scams related to DTE Energy.
DTE Energy reported that it recently became aware of calls being made to customers by someone claiming to be a DTE employee. The scammer was notifying customers of a power shutoff and requesting payment by bitcoin or preloaded money card to avoid shutoff. When a return call was made to the number shown on the customer’s caller ID, the customer was greeted by a convincing spoof of a DTE employee who would appear to help the customer avoid a shutoff. In fact, that impersonator would then take advantage of the customer by getting personal information and/or cash.
While consumers are targeted by utility imposter scams every day, this year is worse as a result of COVID-19. Nessel is urging residents to recognize potential bad actors posing as utility workers, whether it be in-person, by phone, text, or online.
Scammers can be convincing and often target the most vulnerable, including senior citizens and low-income families. With so many struggling during the pandemic, all utility customers should learn to detect and report these predatory scams.
DTE Energy and other utility companies will never:
• Solicit personal information for a government program that claims to reduce energy bills.
• Visit your home to collect a bill or threaten shutoff.
• Show up unannounced at a customer’s home to inspect or repair equipment, investigate a leak or do a free audit for energy efficiency.
• Request immediate payment, instructing customer to purchase a prepaid debit card, or any form of unusual payment.
• Request personal or financial information, such as Social Security number, utility account number or payment information.
• Claim a customer is entitled to a refund or rebate asking for bank account or credit card information to make the alleged refund.
• Use aggressive tactics to get into a customer’s home.
For those who suspect they have been contacted by an imposter, they can call 800-477-4747 to speak to a customer representative who can confirm the status of their account.
Residents may also file a complaint with the attorney general’s Consumer Protection team by calling 877-765-8388.
‘Virtual Trials & Hearings’ presented by MDTC, January 8
The Michigan Defense Trial Counsel (MDTC) will present “Virtual Trials & Hearings—Zoom into the future” on Friday, January 8, from noon to 1:30 p.m. as an online webinar.
A panel of speakers will offer a presentation on virtual trials, giving a hard look at the Zoom platform and the ways it changes the legal landscape of litigating civil cases.
Speaking at the program will be Michael Jolet of Hewson & Van Hellemont PC, Wayne County Circuit Court Judge David Groner, and John Hohmeier of Scarfone & Geen PC.
MDTC members can attend free, non-members pay $25. To register, visit www.eventbrite.com/e/virtual-trials-hearings-zoom-into-the-future-tickets-132297931675.
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