Consumer alerts reissued following latest round of storms

Michigan Attorney General Dana Nessel is reminding residents to watch out for common after-the-disaster scams as several municipalities in West Michigan are dealing with cleanup and damage following severe weather.

Last night, Michigan Gov. Gretchen Whitmer declared a state of emergency for the counties of Kalamazoo, St. Joseph, Branch, and Cass, due to damage caused by severe thunderstorms and tornadoes on Tuesday.

As residents begin to address the issues that arise from downed trees, power losses, and other storm damage, Nessel is reminding Michiganders about common scams that often follow after disaster strikes.

“Unfortunately, bad actors look at storm cleanup as an opportunity to take advantage of victims who are desperate to repair damage right away,” Nessel said. “I continue to urge Michiganders to do their research before making any major decisions that will impact their home or business.”

Nessel encourages impacted residents to always take the following steps when they’re ready to start rebuilding and before signing any contracts or placing deposits:

• Get in touch with your insurance company.
• Speak to a local licensed professional.
• Review credentials and references.
• Get more than one written estimate.

Nessel’s Government Imposter Scams consumer alert educates Michiganders on ways bad actors may try to take advantage of people who are cleaning up after severe weather, and reminds residents that imposters may claim to be anyone ranging from a government official to your local power or insurance provider.

In particular, criminals will contact consumers and tell them they have been selected to receive government funding to assist with repairs, or that if they pay an early deposit, they may receive priority standing for needed repairs. In order to receive the alleged benefit, the person will be asked to share personal or bank information.

Nessel’s Disaster Scams consumer alert provides information on how to identify and stop other common post-disaster scams.

The Better Business Bureau is also a helpful resource for researching local companies and contractors when navigating repairs and cleanup.

While tree services are not licensed, it’s important that consumers vet them as thoroughly as other contractors and request written quotes outlining the total project cost before signing any agreements.

This will help consumers avoid potential price gouging and other predatory business practices, especially during emergencies.

Another common scam following severe weather is the Disaster Relief Charity Scam.  Nessel encourages residents who want to help to use the following tips to ensure they are giving wisely:

• Be wary of messages from unknown organizations. Give to organizations that are well-known for providing disaster relief.  

• Avoid social media ads raising money for victims. If you wish to give online, use the charity’s website instead of going through an unknown link.

• Research the charity and find out if they are registered to receive money (solicit) in Michigan.

• Don’t be pressured. Genuine charities give you time to decide when and what’s right for you.  

• Be careful when charities claim you have given to them in the past, especially if you don't remember donating.  

• Avoid alleged charities that ask for alternate forms of payment. Real charities never ask for wire transfers, gift cards, or other non-traditional payments.

• Donate to trusted charities even if you don’t receive a new offer.

To file a complaint with the attorney general or get additional information, contact:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll free: 877-765-8388

Online complaint form at https://secure.ag.state.mi.us/complaints/consumer.aspx

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