UIA offices closed on Memorial Day, online resources are available

The Michigan Unemployment Insurance Agency (UIA) offices will be closed Monday, May 25, for Memorial Day, but unemployed workers can go online over the holiday period to certify for benefits, log their work searches, access helpful resources, schedule appointments, or use UIA’s chatbot to find answers about unemployment.

The Michigan Web Account Manager (MiWAM) is available 24 hours a day, seven days a week, even on state and federal holidays to file a claim — following the six steps in the UIA Claimant Roadmap — or complete other tasks such as certifying for benefits and reporting work searches. Residents can log in at Michigan.gov/UIA.

Workers must register one work search for each week they are unemployed to remain eligible for benefits. However, beginning July 17, unemployed workers will be required to log three work searches each week they are out of work. The increase in the number of work searches are part of bipartisan legislation signed into law in December 2024.

The quickest and most accurate way to certify for benefits and register work searches is by using MiWAM.

—Five things to know about the Memorial Day closure

1. MARVIN, the Michigan Automated Voice Interactive Network, to certify for benefits and log work searches will not be available when UIA offices are closed for the three-day holiday weekend. MARVIN will be available again on Tuesday, May 26.

2. If your day to certify falls on Monday, May 25, you can certify on Thursday or Friday of next week. To collect benefits, workers must report their job status and whether they meet work eligibility requirements every two weeks.

3. With the holiday closure, there may be a delay in unemployment benefits being deposited into bank accounts or added to U.S. Bank debit cards.

4. UIA’s AI-powered chatbot at Michigan.gov/UIA is available 24 hours a day on either a desktop or mobile device for quick and accurate answers to general 
unemployment questions.

5. UIA’s 12 Local Offices, Customer Service hotline at 1-866-500-0017, and the Office of Employer Ombudsman phone line at 1-855-484-2636 (Option 4) will be available again beginning Tuesday, May 26, to serve Michigan workers and employers.

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